Refund and Returns Policy

We know you are going to LOVE your beautiful new work of art, but if for any reason you are not completely satisfied with your purchase, we are here to help.

Returns

  • You have 14 calendar days to return an item from the date you received it.
  • To be eligible for a return, the artwork must be in the same condition as received and returned in its original packaging.

Refunds

  • A refund will be made to your credit card or original method of payment, if the items is returned in the same condition and within the time frame.
  • You will receive the credit within 14 to 21 days, depending on your card issuer’s policies.

Shipping

  • You will be responsible for return shipping costs for the artwork. 
  • Shipping costs are non-refundable.
  • The cost of return shipping will be deducted from any refunds.

Contact Us 

Please let us know as soon as possible if there is any issue with your work of art or if you would like to exchange it for another.

If you have any questions on how to return any item to us, please contact us at diezelart@icloud.com or +61 416 040 636.

Thank you!

We appreciate your business and hope to continue providing you with beautiful works of art that bring joy to your life.

Thank you for supporting Diezel Art Gallery!